Salesforce.com How to Create a SFDC Change Board Request v2

A quick walk thru of the steps in creating & submitting a SFDC Change Enhancement request case, also referred to as a SFDC Change Board request. Reflects the new streamlined case page layout and integration to the new SFDC Configuration object. Primary Audience: DNB SFDC Admins & internal integration systems partners. (v1DLR061314)