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Systems Learning Channel

For SFDC Administrators

SAR 8191 - how to create Internal Info Guidance article

Explains how users with appropriate permissions can create an AR - Internal Info & Guidance article. Step by step instructions with screen shots.
Sep-24-2015

Salesforce.com The Custom SFDC Configuration Object

For D&B SFDC Admins & their internal integration partners. A walk thru of the Configuration object in D&Bs US instance of SFDC. This object drives collaboration alerts, scoring of SFDC Change Board requests, and tracks what cha...
Oct-10-2014

Salesforce.com How to Create a SFDC Change Board Request v2

A quick walk thru of the steps in creating & submitting a SFDC Change Enhancement request case, also referred to as a SFDC Change Board request. Reflects the new streamlined case page layout and integration to the new SFDC Conf...
Oct-10-2014

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