For SFDC Administrators
SAR 8191 - how to create Internal Info Guidance article
Explains how users with appropriate permissions can create an AR - Internal Info & Guidance article. Step by step instructions with screen shots.
Salesforce.com The Custom SFDC Configuration Object
For D&B SFDC Admins & their internal integration partners. A walk thru of the Configuration object in D&Bs US instance of SFDC. This object drives collaboration alerts, scoring of SFDC Change Board requests, and tracks what cha...