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Systems Learning Channel

IIG Article Videos

IIG 8169 - HoovFlex and Quote Wizard 071415_v1

Review of the Quote Wizard that supports the Hoovers Online Opportunity process for Flex contracts. Explains Wizard confirmation step when quote is created which in turn optimize flow to Order Automation & Bolt billing system. ...
Jul-15-2015

IIG 8219 - Requesting an Update to a BIR via dbDATA1 Webform

Overview of how to use the dbDATA1 web form to request changes or updates to a Business Information Report (BIR). Primary Audience: Sales Associates.
Oct-23-2014

IIG 8174 - Salesforce.com - Account Ownership

Explains Account Ownership info in SFDC and integration to OTM and nightly feed process.
Apr-14-2014
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